Frequently Asked Questions at The Westin Toronto Airport
Scroll down below to see the answers to some of our most frequently asked questions.
Q: When is the earliest I can check in?
A: Check-in time at The Westin is at 3:00 p.m. Check-out time is 12:00 noon. You may call the Front Desk and request a later check-out time on the day of your departure. Partial room rates may apply.
Q: What is the hotel's toll-free reservations number?
A: Our toll-free reservations number is 1 800 WESTIN1.
Q: Can I prepay for another guests reservation and charges with my credit card before they arrive?
A: Unfortunately the hotel does not accept 3rd party payment for individual reservations. The owner of the credit card must produce the card that was used to book the room upon check in along with photo identification. If the same credit card is not produced upon check in any preauthorized charges or deposits will be refunded and the guest will need to provide a new form of payment.
SPECIAL ROOM REQUESTS
Q: Are cribs or roll-away beds available at the hotel?
A: Yes. A crib or roll-away can be arranged at the time of your reservation. There is no charge for a crib, however, there is a slight charge per stay for a roll-away bed.
Q: How many additional guests can stay in the room?
A: No more than 3 guests are permitted to stay in a king guest room due to fire codes. No more than 4 guests are permitted to stay in a double/double guest room.
Q: Is it possible to have special amenities (i.e., fruit basket, etc.), sent to the room?
A: Yes, contact Service Express and they will provide you with available options
FITNESS CENTRE & POOL
Q: Do you have fitness facilities?
A: Yes learn more about our fitness centre and pool.
Q: What type of fitness equipment is available?
A: Our advanced equipment includes: Life Fitness cardiovascular equipment (Treadmills, elliptical cross trainers, stationary bikes, and stair climbers), Life Fitness strength training equipment, free weights, stretch mats and balance balls.
Q: Is there an admission fee to use the Fitness Centre?
A: No, it is complimentary to all hotel guests
DINING & ENTERTAINMENT
Q: Are there any restaurants at the hotel?
A: Located in the main lobby of the hotel, enjoy our restaurants near Toronto Airport.
Q: Is there concierge service?
A: In keeping with our worldwide reputation for impeccable service, full concierge service is available to accommodate all of your travel, tour and entertainment needs.
Q: Can the hotel make arrangements and provide information on local tours and events of the city?
A: Yes, the concierge desk can assist you
Q: Are there any nearby attractions?
A: There are many things to do in Mississauga, and we are conveniently located near attractions like Wild Water Kingdom, Canada's Wonderland, Woodbine Racetrack and Casino and the Royal Woodbine Golf Club.
MEETINGS & CONVENTIONS
Q: Does the hotel have meeting rooms available?
A: Yes. The Westin Bristol Place has more than 18,000 square feet of meeting space available for your Toronto airport meetings needs.
Q: Are there facilities available for small meetings and groups?
Q: Does the hotel offer a full-range of state-of-the-art equipment and services?
A: Yes, you will find everything you are looking for from high-speed internet access in every meeting room to comprehensive audiovisual and production services
Q: What about custom themes and banquets?
A: Westin has earned an international reputation for setting the standard by which all other meeting hotels are measured. That same high standard applies to the banquet facilities and services at the hotel
TRANSPORTATION & PARKING
Q: Is there transportation to/from the airports to the Westin?
A: Yes, there is a complimentary Toronto airport hotel shuttle from the hotel to the airport