frequently asked questions

 Scroll down below to see the answers to some of our most frequently asked questions.  

ROOM RESERVATIONS
Q: When is the earliest I can check in?
A: Check-in time at The Westin Bristol Place is at 3:00 p.m. Check-out time is 12:00 noon. You may call the Front Desk and request a later check-out time on the day of your departure. Partial room rates may apply.

Q: What is the hotel's toll-free reservations number?
A: Our toll-free reservations number is 1 800 WESTIN1.

SPECIAL ROOM REQUESTS
Q: Are cribs or roll-away beds available at the hotel?
A: Yes. A crib or roll-away can be arranged at the time of your reservation. There is no charge for a crib, however, there is a slight charge per stay for a roll-away bed.

Q: How many additional guests can stay in the room?
A: No more than 3 guests are permitted to stay in a king guest room due to fire codes. No more than 4 guests are permitted to stay in a double/double guest room.

Q: Is it possible to have special amenities (i.e., fruit basket, etc.), sent to the room?
A: Yes, contact Service Express and they will provide you with available options

FITNESS CENTRE & POOL
Q: Do you have fitness facilities?
A: Yes.

Q: What type of fitness equipment is available?
A: Our advanced equipment includes: Life Fitness cardiovascular equipment (Treadmills, elliptical cross trainers, stationary bikes, and stair climbers), Life Fitness strength training equipment, free weights, stretch mats and balance balls.

Q: Is there an admission fee to use the Fitness Centre?
A: This service is complimentary to all hotel guests

DINING & ENTERTAINMENT
Q: Are there any restaurants at the hotel?
A: Located in the main lobby of The Westin Bristol Place. To learn about our dining options click here

Q: Is there concierge service?
A: In keeping with our worldwide reputation for impeccable service, full concierge service is available to accommodate all of your travel, tour and entertainment needs.

Q: Can the hotel make arrangements and provide information on local tours and events of the city?
A: Yes, the concierge desk can assist you

Q: Are there any nearby attractions?
A: We are conveniently located near Wild Water Kingdom, Canada's Wonderland, Woodbine Racetrack and Casino and the Royal Woodbine Golf Club.   

MEETINGS & CONVENTIONS
Q: Does the hotel have meeting rooms available?
A: Yes. The Westin Bristol Place has more than 18,000 square feet of meeting space available for your business functions.

Q: Are there facilities available for small meetings and groups?
A: Absolutely!

Q: Does the hotel offer a full-range of state-of-the-art equipment and services?
A: Definitely. You will find everything you are looking for from high-speed internet access in every meeting room to comprehensive audiovisual and production services

Q: What about custom themes and banquets?
A: Westin has earned an international reputation for setting the standard by which all other meeting hotels are measured. That same high standard applies to the banquet facilities and services at the hotel

TRANSPORTATION & PARKING
Q: Is there transportation to/from the airports to The Westin Bristol Place?
A: Yes, there is a complimentary Airport Shuttle from the hotel to the airport

Q: What type of parking facilities are available at the hotel?
A: The hotel offers parking at a fee of 

EMPLOYMENT OPPORTUNITIES
Q: Are there employment opportunities currently available?
A: Yes. Click here to view opportunities at The Westin Bristol Place